Installation Manual 0450-0072 Rev. B
Hardware overview/installation IVX 20 B.4 Regulatory information United States of America Registration The CO line telephone numbers, FCC registrati
IVX 20 Hardware overview/installation B.5 Hardware installation Site location As with most electronic equipment, the environmental considerations f
Hardware overview/installation IVX 20 B.6 Opening the cabinet The lid on all cabinets is held in place by two tabs that rest in slots in the bottom
IVX 20 Hardware overview/installation B.7 Expansion card installation Adding or replacing the expansion card will require the system to be taken out
Hardware overview/installation IVX 20 B.8 External connections Grounding instructions IVX grounding (supplemental ground) is as follows: • The cond
IVX 20 Hardware overview/installation B.9 Serial port A standard serial cable may be connected to the DB9 serial connector on the side of the cabine
Hardware overview/installation IVX 20 B.10 CO line connection Local loop IVX’s advanced CO line circuitry provides for open-loop detection and built
IVX 20 Hardware overview/installation B.11 Nine-pin serial connection PC (rear view) Female plug Male plug TAPI Phone installation Important: Thes
Hardware overview/installation IVX 20 B.12 6. Double-click on the Unimodem service provider. (In Windows 98, this is located under the Telephony Dri
IVX 20 Hardware overview/installation B.13 Important: If you must update the modem driver If Step 2 of the software installation procedure revealed
About ESI ESI (Estech Systems, Inc.) is a privately held corporation based in Plano, Texas. Founded in 1987, ESI desig
Hardware overview/installation IVX 20 B.14 64-Key Expansion Console connection Each Expansion Console is connected to a Digital Feature Phone with
IVX 20 Hardware overview/installation B.15 Worksheet Term Wire color Signal RJ11 Main board Expansion card 1 White-Blue Data+ Green 2 Blue-Whi
Hardware overview/installation IVX 20 B.16 (This page included for pagination purposes only.)
IVX 20 System programming: an introduction C.1 System programming: an introduction You can program the IVX 20 system either from a Digital Feature P
System programming: an introduction IVX 20 C.2 Entering alphanumeric characters You enter names for extensions and departments by pressing the dial
IVX 20 System programming: an introduction C.3 Accessing user station programming Should a user forget his password or if an employee leaves the org
System programming: an introduction IVX 20 C.4 System programming overview 1 System parameters 11 Initialize 12 Installer password 13 Admin
IVX 20 Function 1: System parameters D.1 Function 1: System parameters Function 11: Initialize This function will do one of the following: • Reset
Function 1: System parameters IVX 20 D.2 Function 15: System timing parameters Function 151: Flash hook duration This sets the time (in tenths of a
IVX 20 Function 1: System parameters D.3 Function 17: System speed dial Up to 100 system speed dial names and associated numbers can be stored, in l
Table of contents General description...A.1
Function 1: System parameters IVX 20 D.4 (This page included for pagination purposes only.)
IVX 20 Function 2: CO lines E.1 Function 2: CO lines The IVX 20 system can operate on a station-by-station basis as a PBX or as a combined KEY/PBX (
Function 2: CO lines IVX 20 E.2 2. Outbound CO line groups CO lines can be grouped for outbound, pooled access into one of three line groups: 9, 8,
IVX 20 Function 2: CO lines E.3 Night mode Once you have programmed all desired CO lines for day mode, repeat the programming steps for all desired
Function 2: CO lines IVX 20 E.4 You can program an allow exception table and a deny exception table in this function, to be excep-tions to toll rest
IVX 20 Function 2: CO lines E.5 Function 232: Line disconnect You can set the lines to detect the open loop interval (if available from the CO) and
Function 2: CO lines IVX 20 E.6 (This page included for pagination purposes only.)
IVX 20 Function 3: Extension programming F.1 Function 3: Extension programming This section provides programming for extensions and department group
Function 3: Extension programming IVX 20 F.2 4. CO line group Assigns the extension’s ability to access one or more CO line groups (9, 8, and 7). De
IVX 20 Function 3: Extension programming F.3 Here are the steps for programming analog ports: 1. Extension Number Analog port extension numbers must
(This page included for pagination purposes only.)
Function 3: Extension programming IVX 20 F.4 Example: Here is a portion of a completed programming worksheet (Appendix II) for analog ports. Exten
IVX 20 Function 3: Extension programming F.5 Dry contact control The manner in which the dry contact pair is punched down on the 66 block sets the p
Function 3: Extension programming IVX 20 F.6 Function 33: Department programming You can create up to 10 departments (or “hunt groups” ), each with
IVX 20 Function 3: Extension programming F.7 Example: Here is a portion of a completed Programming Worksheet (Appendix II) for Department programmin
Function 3: Extension programming IVX 20 F.8 Feature key Feature keys, as listed below, cannot be programmed system-wide but must be programmed for
IVX 20 Function 4: Auto attendant programming G.1 Function 4: Auto attendant programming You can program the auto attendant, in line programming (Fu
Function 4: Auto attendant programming IVX 20 G.2 Directory branch (ID 18) Branch 18 (selection 8 in the main greeting) is the directory branch whi
IVX 20 Function 4: Auto attendant programming G.3 In the example above, the branch IDs and branch titles shown are for programming purposes only. T
Function 4: Auto attendant programming IVX 20 G.4 (This page included for pagination purposes only.)
IVX 20 Function 5: Voice mail programming H.1 Function 5: Voice mail programming To simplify initial installation, all programmed extensions will au
IVX 20 General description A.1 General description IVX 20 (IVX stands for Integrated Voice Exchange, while the 20 indicates the system’s maximum num
Function 5: Voice mail programming IVX 20 H.2 The sequence of programming is as follows: 1. CO line access — Input the CO line group (9, 8, or 7) th
IVX 20 Function 6: Recording I.1 Function 6: Recording Function 61: Re-record main greeting The main greeting prompts are re-recorded here. Recordi
Function 6: Recording IVX 20 I.2 Function 63: Message-on-hold (MOH) programming MOH can be: • A live feed from an external music source connected
IVX 20 Function 7: Reports J.1 Function 7: Reports Serial printer/SMDR capture Connect a standard serial printer or call accounting system to the se
Function 7: Reports IVX 20 J.2 PC interface Use an RS-232C cable to connect a computer’s serial port to the serial port of IVX 20. When connected t
Index 64-Key Expansion Console, B.2 Connecting, B.14 Access codes and toll restriction, E.3 Alphanumeric characters, entering, C.2 Amphenol connecti
General description IVX 20 A.2 Voice mail features • Six built-in voice mail ports — These are in addition to the up-to-20 possible call-processing
IVX 20 Hardware overview/installation B.1 Hardware overview/installation IVX 20 hardware components consist of a system cabinet configuration of 4 ×
Hardware overview/installation IVX 20 B.2 TAPI Phone The TAPI4 Phone is a special version of the Digital Feature Phone. The TAPI Phone provides a DB
IVX 20 Hardware overview/installation B.3 Cautions Important: This information complies with the requirements of Underwriters’ Laboratories (UL) an
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